Uber and other ride-hailing services match passengers with drivers who can drive them directly to their destinations, earning a percentage of the fare from each fare-paying passenger.

Preserving a high rating is critical, and Uber recognizes top drivers by offering higher pay through its new rewards program, Uber Pro.

1. Be on time

Uber has grown its workforce quickly by promising drivers they can be their own bosses. Unfortunately, as recently revealed by an informal NPR survey, that is not always the case; drivers report being set rules and punished just like any other employer would; yet Uber never tells them who their actual supervisor is.

Uber does have an anonymous system in place to resolve disputes between drivers and riders, but one complaint could lead to your score plummeting very quickly. If it falls too low, Uber could even shut off your account altogether.

Being on time is of utmost importance; drivers will vouch for riders who arrive early as ideal customers. Furthermore, being courteous goes a long way – it never looks good to slam a driver’s door open or open their trunk; such behavior could ruin your entire ride experience!

2. Be courteous

Uber and Lyft drivers are independent contractors, meaning that they’re not bound to any single company; rather, they choose the one offering them the highest pay at any given moment. Therefore, both Uber and Lyft must carefully consider how they motivate drivers to drive for them by offering incentives like free online education and car maintenance as well as priority airport pairing and gas discounts; Uber even recently unveiled its loyalty program, Uber Pro, which rewards top performers.

3. Be respectful

Churn in ride-sharing companies is often inevitable, given the absence of formal contracts and resignation clauses to bind contractors in an on-demand capacity. Ride-sharing companies can combat this churn and encourage loyalty in drivers by employing specific incentives like Uber Pro. For instance, it rewards repeated high performance among its driver partners with benefits like priority pairing with passengers at airports and cash back on gas – thus increasing morale while creating long-term loyalty from its driver partners and increasing your profits at the same time! By incentivizing both extrinsic and intrinsic motivation from driver partners and incentivizing both extrinsic and intrinsic motivation from both sources simultaneously, this program ensures high morale among its driver partners as well as long-term loyalty from long-term drivers which ultimately benefits your business profits as a whole by keeping drivers happy, increasing morale while increasing profits from increases in your Uber drivers; in turn boosting your business profits by keeping drivers happy thereby increasing business profits as profits increase!

4. Be friendly

Humans take pleasure in feeling powerful, which is why Uber’s loyalty program rewards their most dedicated customers. Uber’s top 10% spend approximately three times more than the lower 90%; Uber recognizes this value with special treatment like priority airport pairing, free rides after every ten rides taken and extra points during busy periods.

Uber’s loyalty program features four tiers: Blue, Gold, Platinum and Diamond. Each of these levels offer specific rewards and require a certain number of points in order to advance to the next one. Customers may redeem their points anytime without worry as they don’t expire!

Uber offers drivers incentives to ensure loyalty as part of its loyalty incentive package, such as dent repair services, gas discounts and tuition coverage. As most drivers operate independently from Uber offices, these incentives can help decrease churn and boost retention.

5. Be honest

Honesty is paramount when it comes to loyalty; yet telling the truth may be difficult in organizational structures where a desire to be faithful may conflict with being truthful.

Uber understands the value of encouraging honesty in their workplace, which is why they have several strategies in place to foster it. One such measure involves offering rewards to top drivers that encourage them to continue driving.

Uber provides loyalty program members with rewards such as these to motivate drivers and strengthen customer engagement. These incentives serve as an additional motivator.

Uber’s loyalty program also provides Uber with access to valuable customer data that can be leveraged to target specific promotions and increase customer retention.

6. Be flexible

Uber relies on drivers until self-driving cars take over, but this job can often be exhausting and less than rewarding: strangers throw up in your car, tips may not come easily and it can be tough breaking even with lease or loan payments.

Uber created an innovative driver loyalty program called Uber Pro to address this. This initiative rewards repeat high performance while creating loyalty through both intrinsic and extrinsic motivation, offering benefits such as tuition for spouses, children or legal guardians as well as gas and dent repair discounts.

Uber offers a referral program that rewards existing users after taking certain numbers of rides with a bonus reward, more realistic targets than competing companies, and points can be redeemed or carried over after expiration. Their new loyalty program showcases how the gig economy industry is reinventing loyalty programs in new ways.

7. Be honest about your vehicle

Uber’s gamification of rider and driver experiences is designed to create an enjoyable, rewarding, and easy experience for both riders and drivers. After each ride, the app handles payment while you rate your driver on a scale from 1-5 (politeness, safety, cleanliness) before optionally tipping them.

Uber drivers, with the help of Zego, have the opportunity to earn extra points during busy times by sharing rides with other users through UberPool, while their loyalty program relies on the amount of Uber credits earned over six months – they recently adjusted the target for moving up one tier more easily so as to increase earnings potential.

While most ride-hailing companies offer incentives to employees, few have an incentive program designed specifically for drivers. With high driver turnover in an industry where retention is vital to growth, Uber Pro stands out by incentivizing repeat high performance and building loyalty by tapping both intrinsic and extrinsic motivators.

8. Be honest about your availability

Uber driving can be an unprofitable job even for experienced professionals. Riders frequently puke in your car, and its unpredictable schedule means you may never reach elite status (opens in new tab).

Uber Pro offers incentives to incentivize its drivers by rewarding them with increased take-home pay and free college tuition, prioritizing driver partners in airports, and offering bonuses such as 5% cash back on gas purchases.

At first, some drivers may be skeptical of Uber’s loyalty program due to its strict rules and expiration dates – such as not reaching 500 points within six months in order to move up tiers. Yet regardless of these challenges, its loyalty initiative remains an impressive effort at rewarding drivers – loyalty being one of the cornerstones of digital service businesses!

9. Be honest about your earnings

Uber’s new loyalty program rewards drivers who provide exceptional ride experiences with benefits like free MOTs, discounts on servicing bills and special offers from Coffee Republic – providing incentives and encouraging them to keep driving! The program aims to reward drivers who provide exceptional ride experiences. It includes rewards like free MOTs, discounted servicing bills and deals for hot beverages from Coffee Republic; helping incentivize them and keep driving for Uber!

Unfortunately, Uber drivers may find it challenging to remain faithfully committed. Driving for Uber can be an exhausting job that leaves drivers scrambling for funds while keeping up with car maintenance expenses; passengers don’t always leave generous tips and the company’s algorithm can often be unpredictable.

Emily Guendelsberger of Philadelphia City Paper conducted an undercover Uber driver experience and shared it with readers. Her findings include how many drivers feel disregarded by Uber. Unlike traditional taxi companies, Uber drivers are independent contractors without benefits like health insurance or tuition reimbursement; therefore their loyalty program might help address some of their grievances.